20–30 minutes
Most repairs. Timing depends on the fault and parts availability.
DEVICE REPAIRS · CRAIGIEBURN
Smartphone repair.
Tablet repair.
Laptop repair.
Smartphone, tablet and laptop repairs at Craigieburn Old Plaza. From a cracked screen to a device that won’t turn on, tell us what needs fixing.
Most repairs take 20–30 minutes. Open 7 days.
Timing depends on the fault and parts availability.
No diagnostic feeNo fix, no fee
No fix.
No fee.
If we cannot fix your device, you do not pay a repair fee.
No diagnostic
fee.
We assess your device without a diagnostic charge.
WHAT WE REPAIRThree essentials.
Three essentials.
One local repair stop.
01 / SMARTPHONES
Smartphone repair
iPhone, Samsung and other brands. Ask about screens, batteries, charging and fault diagnosis.
Explore phone repairs02 / TABLETSTablet repair
iPad and Samsung Galaxy Tab enquiries. Tell us your model and the screen, battery or charging problem.
Ask about your tablet03 / LAPTOPSLaptop repair
Laptop and MacBook enquiries. Describe the display, charging or power fault so we can discuss repair options.
Ask about your laptopPHONES & TABLETS
Find your device. Start your repair.
From recent models to older favourites, tell us your exact device and the fault. We’ll confirm repair options and parts availability.
YOUR LOCAL KIOSK
Craigieburn Old Plaza.
Kiosk 01 / 10 Craigieburn Road
Craigieburn VIC 3064
| Monday–Wednesday | 9:00 am–5:30 pm |
|---|---|
| Thursday–Friday | 9:00 am–6:00 pm |
| Saturday | 9:00 am–5:00 pm |
| Sunday | 9:00 am–4:30 pm |
Public holiday hours may vary. Call to check.
WHAT CAN WE HELP WITH?
Everyday problems.
Considered solutions.
Choose what’s going wrong. We’ll help you understand the repair options for your model.
MORE AT OUR KIOSK
A fresh start.
A little extra protection.
Ask about accessories for your device or the refurbished phones currently available.
Find your everyday essentials.
Tell us your phone model and the accessory you need. We’ll confirm the available options and price before you visit.
Ask about accessoriesYour next phone starts here.
Send your preferred model and budget. Ask about current stock, storage, condition, battery health and warranty for the device.
Enquire about refurbished phonesYOUR LOCAL REPAIR STOP
Good advice.
A clear next step.
You don’t need to know the technical name for the problem. Tell us what your device is doing, and we’ll discuss the options before you decide.
Visit our Craigieburn kioskTell us what happened
Call, text or bring in your device. Have the model handy if you know it.
Discuss your repair
Ask about price, parts availability and the expected turnaround for your device.
Get back to your day
We’ll explain the next steps and any testing needed for your repair.
LET’S GET IT SORTED
A repair quote.
Made simple.
Send your model and the issue by text for a repair enquiry. Pricing and timing depend on the device and the work needed.
No diagnostic fee · No fix, no fee
0402 971 372Prefer to talk? Give us a call.
WhatsApp usYou can attach a photo of the damage in WhatsApp.
CUSTOMER FEEDBACK
Hear from our customers.
Read customer feedback for our Craigieburn kiosk on Birdeye, which lists reviews from Google.
Read customer reviews“I was happy with the service and how quick it was”
Daalla · Google review excerpt, listed on Birdeye
BEFORE YOU VISIT
Before you
bring it in.
Is there a diagnostic fee?
No. We assess your device without a diagnostic fee.
What if my device cannot be repaired?
No fix, no fee. If we cannot fix your device, you do not pay a repair fee.
How much will my repair cost?
The model, issue and parts needed determine the price. Send us your model and symptoms or call for a quote.
Can my phone be repaired while I wait?
Most repairs take 20–30 minutes. Timing depends on the fault, parts availability and current workload. Ask us about availability for your model before visiting.
How long will my repair take?
Most repairs take 20–30 minutes. Timing depends on the fault, parts availability and current workload. Contact us to confirm the expected time for your device.
What warranty is included?
Ask us to confirm the warranty period, coverage and exclusions for the repair or refurbished phone you choose before proceeding.
Should I back up my phone first?
If your device still works, back it up before bringing it in. Let us know if keeping your data is a priority.
My device has water damage. What should I do?
Stop charging it and switch it off if you can. Bring it in for an assessment and tell us what happened.
Which brands can I ask about?
Contact us about iPhone, Samsung, OPPO, iPad, Galaxy Tab, laptops and MacBooks. We’ll confirm the available repair options for your exact device.
COME SAY HELLO
Here when
you need us.
Phonetouch Repairs
Kiosk 01 / 10 Craigieburn Road
Craigieburn Old Plaza, Craigieburn VIC
| Monday–Wednesday | 9:00 am–5:30 pm |
|---|---|
| Thursday–Friday | 9:00 am–6:00 pm |
| Saturday | 9:00 am–5:00 pm |
| Sunday | 9:00 am–4:30 pm |
Call ahead to check parts availability or public holiday hours.
PLAN YOUR VISIT
Find us at Old Plaza.
Kiosk 01 / 10 Craigieburn Road, Craigieburn VIC 3064
The map shows the street address. Find our kiosk inside Craigieburn Old Plaza.